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certified coffee
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We are committed to sourcing coffee coming from certified farms while supporting supply chain partners and farmers to achieve certification. We acknowledge that certification is an important foundation to address key sustainability issues. Yet, additional initiatives are needed to overcome systemic issues, which we address through our farm-level programs.
Pelican Rouge Coffee is certified by Rainforest Alliance, Fairtrade and or Organic certification schemes.
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Report a complaint
Lot number can be found on the packing list, on the boxes or/and on the packaging.
In case of a complaint regarding foreign matter, product characteristics or packaging the kind request to send a sample to:
Quality Assurance
Leeghwaterstraat 6
3316EC, Dordrecht (NL)
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Dear Client, Pelican Rouge is the manufacturer of the coffee beans and instant products you may use. If you are experiencing difficulties with the machine, have complaints about services or other enquiries regarding Selecta, we kindly request you to contact Selecta directly. This way we are most likely to help you quicker!